Shipping policy

Thank you for shopping with Aloura modesty, Please read our Shipping Policy below to understand how and when your order will be delivered.

1. Processing Times

All orders are processed within 1-2 business days

During high-volume periods (sales, holidays), processing times may be extended.

2. Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated Delivery Times

Delivery times are estimates and may vary due to postal delays, customs, or factors outside our control.

3. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number.

Please allow up to 48 hours for tracking information to update.

4. Incorrect Shipping Information

Customers are responsible for entering the correct shipping address at checkout.

We are not responsible for:

Orders delivered to the wrong address
Lost orders due to incorrect customer information
If you realise you have entered the wrong address before we post your order please email or dm us on Instagram and we will rectify it for you.

5. Lost, Stolen, or Delayed Packages

We are not responsible for:

Once an order leaves our facility, it is in the hands of the shipping carrier.

For issues, please contact the carrier directly using your tracking number.

6. International Shipping & Customs

International orders may be subject to:

These charges are the customer’s responsibility and are not included in product or shipping costs.

We are not responsible for delays caused by customs.

7. Pre-Order or Made-to-Order Items

If your order contains pre-order or made-to-order items:

Details will be listed in the product description.

8. Shipping Restrictions

We currently ship with Australia post.

9. Contact Us

For any questions regarding shipping, please contact us:

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